Service Status

System update09|06|2020 / 14:30 - 16:30

We will be performing a system update at 14:30 GMT today, Tuesday 9^th June which is expected to last 2 hours. During this time, access to mykring.com is likely to be interrupted. Purchases made with your contactless payment ring or cards will not be affected.

System update15|05|2020 / 10:30 - 12:30

We will be performing a system update at 10:30 GMT today, Friday 15^th May which is expected to last 2 hours. During this time, access to mykring.com is likely to be interrupted. Purchases made with your contactless payment ring or cards will not be affected.

Site Maintenance24|03|2020 / 15:00 - 17:00

We will be performing site maintenance at 15:00 GMT today, Tuesday 3^rd March which is expected to last 2 hours. During this time, access to mykring.com is likely to be interrupted. Purchases made with your contactless payment ring or cards will not be affected.

System update02|12|2019 / 10:00 - 11:00

We will be performing a system update at 10:00 GMT today, Monday 2nd December which is expected to last 1hour. During this time, access to mykring.com is likely to be interrupted. Purchases made with your contactless payment ring or cards will not be affected.

Site Maintenance02|07|2018 / 08:00 - 12:00

We will be performing maintenance on the Kerv.com website starting at 08:00 GMT 

During this time access to Kerv.com will be restricted. Purchases made with your Kerv contactless payment ring will not be affected.

Site Maintenance08|06|2018 / 10:00 - 11:00

We will be performing maintenance on the Kerv.com website starting at 10:00 GMT and is expected to last 1 hour

During this time access to Kerv.com will be restricted. Purchases made with your Kerv contactless payment ring will not be affected.

Card loading - maintenance07|05|2018 / 08:00 - 23:30

We are currently carrying out maintenance on card loading and hence this functionality is unavailable.
We expect this service to be restored at 23:30 Monday 7th May 2018

However, you can still load funds to your Kerv prepaid Mastercard via:

Bank Transfer
or

PayPal
You may add funds to your account via our PayPal page 

Please ensure you include your 9 digit reference number (as for Bank Transfer)

Please note: these methods are not instant but we will aim to process funds to your account within 4 hours during UK working hours, or 18:00 GMT at weekends.
You will be notified via SMS when the funds have been loaded.

Card loading - maintenance23|03|2018 / 00:00 - 10:20

We are currently carrying out maintenance on card loading and hence this functionality is unavailable.
We expect this service to be restored at 11:00 Monday 26th March 2018

However, you can still load funds to your Kerv prepaid Mastercard via:

Bank Transfer
or

PayPal
You may add funds to your account via our PayPal page 

Please ensure you include your 9 digit reference number (as for Bank Transfer)

Please note: these methods are not instant but we will aim to process funds to your account within 4 hours during UK working hours, or 18:00 GMT at weekends.
You will be notified via SMS when the funds have been loaded.

System update01|11|2017 / 14:00 - 14:30

We will be performing a system update at 14:00 GMT today, Wednesday 1st November which is expected to last no longer than 30 mins.

During this time, access to Kerv.com may be interrupted.

Purchases made with your Kerv contactless payment ring or cards will not be affected.

System update12|07|2017 / 11:45 - 12:30

We will be performing a system update at 11:45 GMT today, Wednesday 12th March , which is expected to last no longer than 45 mins.

During this time, service to kerv.com may be interrupted.

Purchases made with your Kerv contactless payment ring, or cards will not be affected.

System update24|03|2017 / 16:00 - 17:00

We will be performing a system update at 15:00 GMT today, Friday 24th March, which is expected to last no longer than 60 mins.

During this time, service to kerv.com may be interrupted.

Purchases made with your Kerv contactless payment ring, or cards will not be affected.

System update17|03|2017 / 15:00 - 15:30

We will be performing a system update at 15:00 GMT today, Friday 17th March, which is expected to last no longer than 30 mins.

During this time, service to kerv.com may be interrupted.

Purchases made with your Kerv contactless payment ring, or cards will not be affected.

System Update 09|03|2017 / 16:00 - 16:15

We will be performing a system update at 16:00 GMT today, Thursday 9th March.
Kerv.com will be unavailable during this time but we expect this maintenance to take no longer than 30mins.